FRUX HANDMADE is committed to protecting your privacy online. As a general rule, FRUX HANDMADE does not collect your personal information unless you choose to provide that information to us. Below is a guideline on how we collect, use and protect your information.
Information We Collect
i. When you browse our website, we may collect anonymous information to track any use of our website such as; your searches, pages viewed, items clicked on, IP addresses, URLS of the pages visited and timestamp information.
ii. When you sign up for our Newsletter, your email address is collected.iii. When you complete a transaction with Frux Handmade, the following personal information is collected:
- Your name, address, phone number and email address
- Your payment information
iv. When you fill out our Contact form, your name and email address is collected.
How This Information is Used
i. The anonymous information collected by us when you browse our website is used to provide the highest level of service to you. We are always striving to better your experience with us and this data helps us achieve that.
ii. Your email address provided by you through our Newsletter sign up form is stored on a secure site and will never be shared or distributed to third parties. We use this information to provide you with updates and to build our customer relationship with you.
iii. Your name, address, and phone number that is inputed by you during a transaction is shared with our shipping provider to ensure the safe delivery of your order. We use your email address for communication with you about your order and to manage our customer relationship with you.iv. Your name and email address provided by you through our Contact form is used only to respond to your inquiry. Please keep in mind that our Contact form is not encrypted by default, so we suggest that you do not send sensitive information such as; social security, credit card, or bank information through this form.
Sharing Your Personal Information
We share your personal information with trusted third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your personal information at https://www.google.com/intl/en/policies/privacy/.
How to Update Your Information
Users will always have the ability to opt out of emails and remove their information from our database if requested. If you have signed up for our Newsletter, the option to unsubscribe will be included in every email. You may also update or correct any of your personal information by contacting us at firstname.lastname@example.org.
For more information about our privacy practices or if you have any questions, please contact us by email at email@example.com.